Page 7 - Retiree News Summer 2021
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POn the Road with The Empire Plan
lanning a trip? It’s good to Empire Plan at 1-877-7-NYSHIP know that no matter where you (1-877-769-7447) and select
  TRAVELING?
SUMMERS HERE, WINTERS THERE?
Bank wherever you venture with CAP COM and maximize your valuable CSEA benefits!
FREE ATMS
Withdraw money at 30,000 surcharge-free ATMs in the CO-OP Network.
SHARED BRANCHES NEAR YOU
Do your banking at 6,000 locations across the U.S. known as “shared branches.”
• Deposits & Withdrawals • Account Inquiries
• Statement Printouts
WHERE ARE THEY?
• Account Transfers
• Loan Payments & Advances
• Account Transfers Money Orders
Go to www.capcomfcu.org/locations, enter your ZIP, and select CO- OP Shared Branch or Surcharge-Free ATMs. Or in the CAP COM app, tap Locations.
CSEA BENEFITS
Apply for your exclusive CSEA Visa Credit Card featuring a very low, fixed-rate and no annual fee – an exclusive CSEA member benefit. Or, take advantage of low rates on auto loans for purchase or refinance.
LEARN MORE
www.capcomfcu.org/csea (844) 622-CSEA
Federally insured by NCUA
                                     or your family go, you have the protection of The Empire Plan.
Remember, plan ahead and take the 2021 “On the Road with The Empire Plan” with you. The updated version of “On the Road with The Empire Plan” is available through the health benefit administrator at your agency or can be accessed on NYSHIP’s website; https://www.cs.ny.gov/employee- benefits/nyship/shared/ publications/on-the-road/2021/ ny-ret-on-the-road-2021.pdf.
This publication includes contact and benefits information for Empire Plan programs that enrollees can reference while they are traveling or when their dependents are away from home.
Empire Plan coverage is available worldwide and not just for emergencies. Most parts of
The Empire Plan have two levels of benefits. If you use an Empire Plan participating provider, medically necessary covered services and supplies can be accessed with little or no cost.
If you use a nonparticipating provider, medically necessary covered services and supplies
can be accessed, but deductibles, coinsurance and benefit limits may apply.
The Empire Plan has nationwide participating provider networks. For assistance locating a network Empire Plan provider, call the
the appropriate program. The telephone prompts for Empire Plan programs are;
1. Medical/Surgical Program 2. Hospital Program
3. Mental Health/Substance
Abuse Program
4. Prescription Drug Program 5. Empire Plan Nurseline
(Registered nurses available 24 hours a day/7 days a week)
The Empire Plan’s Telemedicine Program, through LiveHealth Online, makes receiving health
care convenient when at home or traveling. LiveHealth Online allows Empire Plan enrollees and covered dependents to seek medical or mental health appointments virtually with no out-of-pocket cost.
Virtual visits with board-certified doctors (medical) or licensed therapists (mental health) can be held using a smartphone, tablet,
or personal computer. Contact LiveHealth Online at 1-888-548-3432, 24 hours a day, seven days a week.
If you plan to travel this summer, we encourage you to review the newest version of “On the Road with the Empire Plan.” Be sure to bring this document along with your doctor’s contact information and health insurance identification card(s) with you in case you or your family need medical care while away from home. Safe travels!
  ON THE
ROAD
WITH THE EMPIRE PLAN | 2021
For NYS Employees | Retirees, Vestees, Dependent Survivors and Enrollees covered under Preferred List Provisions of New York State Government and their enrolled Dependents, COBRA Enrollees with their Empire Plan benefits,
Young Adult Enrollees
                            SUMMER 2021
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