Page 3 - Work Force March 2017

‘We just want to go home’
The governor’s $152.3 billion budget proposal does nothing to alleviate persistent understaffing and overtime for those who care for the state’s most vulnerable people.
The budget aims to cut through attrition more than 250 full-time positions in the state Office for People With Developmental Disabilities. While many of the cuts stem from the upcoming closure
of Bernard Fineson Developmental Center in Queens, the budget fails
to address ongoing — and urgent — needs in OPWDD facilities.
Workers say the overtime —
and time away from their homes and families — is becoming the norm and wearing on them. In this edition, we feature just a few of the many stories about how OPWDD workers are struggling to provide quality services, while urging state legislators to give them a chance to go home to their families.
“The long hours and short staffing is promoting high stress among employees and placing them at higher risk for making mistakes. Everyone would very much like to go home at the end of the workday,
but that is not happening here. Presently, the way we are delivering services is ” unsustainable. Something has to give.
— Robert Lockett, group home supervisor and Finger Lakes DDSO Local member, Monroe County
Being forced to choose between their work and their families
‘It wears you out’
HAWTHORNE — Ed Ayree doesn’t mind hard work.
For years, he’s balanced his
job as a direct support assistant (DSA) at a state Office for People With Developmental Disabilities group home, a second gig at a local hospital and family life as a proud father.
But while continued hard work should help a person get ahead, his state job caring for individuals with developmental disabilities has been so wrought with overtime that he’s actually falling behind.
When Ayree finds out he must work overtime, he generally isn’t notified until near the end of
his shift. That instability means Ayree’s kids have missed doctor’s and dentist’s appointments at the last minute, he’s put plans to go back to school on indefinite hold and his health has suffered from cumulative stress and fatigue.
“There was one time when my kids were at camp and I had to pick them up,” Ayree said. “Nobody told me I was going to have to work overtime. I had the camp calling me saying the place was shutting down for the day and I needed to get my kids, but I had no way of leaving
work. We aren’t all fortunate enough to have family nearby to help. When something happens like that, you are helpless.”
Holding two jobs to make ends meet, Ayree is also forced to worry about trouble at his second job as a result of his first.
“They expect me there just like they expect me here,” he said.
“I get overtime here and when it happens with no notice, it affects my performance there.”
A veteran OPWDD worker, Ayree said he’s seen overtime increase as fewer vacancies are filled. Workers’ widespread fatigue leaves Ayree and his co-workers concerned about the impact on the individuals in their care.
“There are safety aspects to consider,” he said. “We’re driving the individuals and handling medications.”
Ayree said he considers himself a team player, but years of working around-the-clock with no relief in sight is taking its toll.
“It wears you out, both mentally and physically,” he said.
— Jessica Ladlee
NORWICH — Workers at the Valley Ridge Center for Intensive Treatment, a secure care facility operated by
the state Office for People With Developmental Disabilities (OPWDD), are frustrated over constantly working overtime due to inadequate staffing and are crying out for help.
Workers note that they are
tormented, forced to choose between properly caring for the people under their watch, and spending time
with their families. CSEA is sharing our members’ stories in an effort
to educate state officials about the abuses they struggle with on a daily basis.
“Not only do I work at Valley Ridge in a paraprofessional/clerical title, but my husband works as direct support staff there. I would characterize the amount of overtime at the facility as ‘horrendous.’ Staff are working so much overtime
— Mark M. Kotzin
that their health is suffering, family
relationships are suffering and staff are
driving tired and stressed. It’s about time that staff be considered ‘people first,’ so that we can have a happy home life as well as a happy work life.
We have the most dedicated and caring staff I know, and with additional staff to alleviate the horrendous amount of overtime, we can con”tinue to provide the best care to the individuals we serve.
— Lori Munio, Agency Program Aide
March 2017
The Work Force 3
See more members’ stories, pages 5 and 8.