CSEA’s Member Solutions Center
Got a question about your union membership, representation or benefits, but don’t know who to ask? That’s why we created our union’s Member Solutions Center (MSC).
Staffed by live CSEA specialists who are specifically trained to properly handle your calls, our MSC is located in our Albany Headquarters. It’s a state-of-the-art call center with advanced technology to make sure you get the answers and follow-up you need.
And reaching us is as simple as calling 800-342-4146 or email us using the form below.

CONTACT OUR REGION OFFICES
3 Garet Place
Commack, NY 11725
Phone: 631-462-0030
Fax: 631-462-0039
125 Maiden Lane, 5th Floor
New York, NY 10038
Phone (212) 406-2156
Fax (212) 349-4844
568 State Route 52
Beacon, NY 12508
Phone (845) 831-1000
Fax (845) 831-1117
1 Lear Jet Lane, Suite #2
Latham, NY 12110
Phone (518) 782-4400
Fax (518) 785-4595
Syracuse:
6595 Kirkville Rd.
East Syracuse NY 13057
Phone: (315) 433-0050
Fax: (315) 433-0915
Canton:
7 Commerce Lane
Canton NY, 13617
Phone: (315) 386-8131
Fax: (315) 386-1621
Binghamton:
71 State Street (1st Floor)
Binghamton, NY 13901
Phone: (607) 772-8017
Fax: (607) 772-8017
Amherst:
120 Pineview Drive
Amherst, NY 14228
Phone: (716) 691-6555
Fax: (716) 691-5430
Rochester:
3495 Winton Place
Bldg. E Suite 3
Rochester, NY 14623
Phone: (585) 272-0800
Fax: (585) 272-1127
ADDITIONAL CSEA CONTACTS
1 Lear Jet Lane, Suite #1
Latham, NY 12210
Phone: (518) 782-1500
Toll-Free: (800) 323-2732
Fax: (518) 782-1234
Visit CSEA EBF’s website
1 Lear Jet Lane, Suite #4
Latham, NY 12210
Phone: (518) 785-4774
Toll-Free: (800) 286-5242(JCHB)
Fax: (518) 785- 4974
Corporate Plaza East
240 Washington Ave Ext.
Albany, NY 12203
Phone: (518) 486-7814
Toll Free: (800) 253-4332
Fax: (518) 473-0056 or (518) 486-1989
NYS & CSEA Partnership for Education and Training website
Email the NYS & CSEA Partnership for Education and Training
1 Lear Jet Lane, Suite #5
Latham, NY 12210
Phone: (518) 782-4427
Toll-Free: (866) 478-5548
Fax: (518) 782-4429
CSEA Group Insurance Program Administrator
13 Airline Dr.
Albany, NY 12205
Life and Disability:
Sales:
Phone: (877) 847-2732
Fax: (518) 640-8107
Customer Service & Billing:
Phone: (800) 697-2732
Fax: (518) 640-8108
Claims:
Phone: (800) 697-2732
Fax: (518) 640-8105
Auto & Home Insurance
Sales:
Phone: (800) 833-4657
Fax: (518) 640-8103
Customer Service & Billing:
Phone: (800) 833-9041
Fax: (866) 478-8912