CSEA’s Member Solutions Center

Got a question about your union membership, representation or benefits, but don’t know who to ask? That’s why we created our union’s Member Solutions Center (MSC). 

​Staffed by live CSEA specialists who are specifically trained to properly handle your calls, our MSC is located in our Albany Headquarters. It’s a state-of-the-art call center with advanced technology to make sure you get the answers and follow-up you need. 

And reaching us is as simple as calling 800-342-4146 or email us using the form below.

Send a Message

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

3 Garet Place
Commack, NY 11725
Phone: 631-462-0030
Fax: 631-462-0039

125 Maiden Lane, 5th Floor
New York, NY 10038
Phone (212) 406-2156
Fax (212) 349-4844

568 State Route 52
Beacon, NY 12508
Phone (845) 831-1000
Fax (845) 831-1117

1 Lear Jet Lane, Suite #2
Latham, NY 12110
Phone (518) 782-4400
Fax (518) 785-4595

Syracuse:
6595 Kirkville Rd.
East Syracuse NY 13057
Phone: (315) 433-0050
Fax: (315) 433-0915

Canton:
7 Commerce Lane
Canton NY, 13617
Phone: (315) 386-8131
Fax: (315) 386-1621

Binghamton:
71 State Street (1st Floor)
Binghamton, NY 13901
Phone: (607) 772-8017
Fax: (607) 772-8017

Amherst:
120 Pineview Drive
Amherst, NY 14228
Phone: (716) 691-6555
Fax: (716) 691-5430

Rochester:
3495 Winton Place
Bldg. E Suite 3
Rochester, NY 14623
Phone: (585) 272-0800
Fax: (585) 272-1127

1 Lear Jet Lane, Suite #1
Latham, NY 12210
Phone: (518) 782-1500
Toll-Free: (800) 323-2732
Fax: (518) 782-1234
Visit CSEA EBF’s website

1 Lear Jet Lane, Suite #4
Latham, NY 12210

Phone: (518) 785-4774
Toll-Free: (800) 286-5242(JCHB)
Fax: (518) 785- 4974

Email CSEA’s Health Benefits Department

Corporate Plaza East
240 Washington Ave Ext.
Albany, NY 12203

Phone: (518) 486-7814
Toll Free: (800) 253-4332
Fax: (518) 473-0056 or (518) 486-1989

NYS & CSEA Partnership for Education and Training website
Email the NYS & CSEA Partnership for Education and Training

1 Lear Jet Lane, Suite #5
Latham, NY 12210

Phone: (518) 782-4427
Toll-Free: (866) 478-5548
Fax: (518) 782-4429

Email the Work Institute

CSEA Group Insurance Program Administrator
13 Airline Dr.
Albany, NY 12205

Life and Disability:

Sales:
Phone: (877) 847-2732
Fax: (518) 640-8107

Customer Service & Billing:
Phone: (800) 697-2732
Fax: (518) 640-8108

Claims:
Phone: (800) 697-2732
Fax: (518) 640-8105

Auto & Home Insurance
Sales:
Phone: (800) 833-4657
Fax: (518) 640-8103

Customer Service & Billing:
Phone: (800) 833-9041
Fax: (866) 478-8912