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In touch with CSEA’s Member Solutions Center


Got a question about your union membership, representation or benefits, but don’t know who to ask? That’s why we created our union’s Member Solutions Center (MSC). 

​Staffed by real live CSEA specialists who are specifically trained to properly handle your calls, our MSC is located on the ground floor of our Albany Headquarters. It’s a state-of-the-art call center with advanced technology to make sure you get the answers and follow-up you need. 

​And reaching us is as simple as calling 800-342-4146 or email us using the form below.

Email us:

Contact our Region Offices

Long Island Region 1

3 Garet Place
Commack, NY 11725

Phone: 631-462-0030
Fax: 631-462-0039

Region President: Jerry Laricchiuta

Region Director: Miguelangel Cruz

Region Office Manager: Jennifer Nagy

Occupational Safety & Health Specialist: Jeff Hyman

Communications Specialist: Wendi Bowie

Political Action Coordinator: Sue Castle

Metropolitan Region 2

123 Maiden Lane, 5th Floor
New York, NY 10038

Fax: 212-349-4844

Region President: Lester Crockett

Region Director: Liam Russertt

Region Office Manager: Jessie McQueen

Safety & Health Specialist: Jeff Hyman Phone: 631-462-0300

Communications Specialist: David Galarza

Political Action Coordinator: Matt D’Amico

Southern Region 3

568 State Route 52

Beacon, NY 12508

Phone: 845-831-1000
Toll-Free: 800-757-2732
Fax: 845-831-1117

Region President: Anthony Adamo

Region Director: Charisse Seneres

Region Office Manager: Rhonda Cafarelli

Safety & Health Specialist (Westchester): Jeff Hyman Phone: 631-462-0300

Safety & Health Specialist (All other counties): Brian Pomeroy Phone: 518-782-4400

Communications Specialist: Jessica Ladlee

Political Action Coordinator: Chris Ludlow

Capital Region 4

1 Lear Jet Lane, Suite #2
Latham, NY 12110

Phone: 518-782-4400
Toll-Free: 800-874-7344
Fax: 518-782-4595

Region President: Ron Briggs

Region Director: Denise Warren

Region Office Manager: Veronica Valentin

Safety & Health Issues: Brian Pomeroy

Communications Specialist: Therese Assalian

Political Action Coordinator: Bill Gustafson

Plattsburgh Satellite Office
6 Booth Drive
Plattsburgh, NY 12901

Phone: 518-563-0761
Fax: 518-563-0939

Central Region 5

6595 Kirkville Road
East Syracuse, NY 13057

Phone: 315-433-0050
Toll-Free: 800-559-7975
Fax: 315-433-0915

Region President: Kenny Greenleaf

Region Director: Bob Riley

Region Office Manager: Darcie Green

Sr. Secretary: Sonia Burke-Bennett

Receptionist (temporary): Linda Park

Safety & Health Issues: Josh Kemp

Communications Specialist: Nick Newcomb

Political Action Coordinator: Josh Schick

Binghamton Satellite Office
71 State Street, 1st Floor
Binghamton, NY 13901

Phone: 607-772-1750
Fax: 607-772-8107

Sr. Secretary: Christine Maloney

Canton Satellite Office
7 Commerce Lane
Canton, NY 13617

Phone: 315-386-8131
Fax: 315-386-1621

Sr. Secretary: Jan Felt

Western Region 6

120 Pineview Drive
Amherst, NY 14228

Phone: 716-691-6555
Toll-Free: 866-568-7734
Fax: 716-691-5430

Region President: Steve Healy

Region Director: Robert Mootry

Region Office Manager: Karen Confer

Safety & Health Issues: Illa Caira

Communications Specialist: Madison Ruffo

Political Action Coordinator: Christopher Rackl


Rochester Satellite Office
3495 Winton Place
Building E – Suite 3
Rochester, NY 14623

Phone: 585-272-0800
Fax: 585-272-1127

Additional CSEA Contacts

CSEA Employee Benefit Fund

1 Lear Jet Lane, Suite #1
Latham, NY 12210

Phone: 518-782-1500
Toll-Free: 800-323-2732
Fax: 518-782-1234

Online at:

CSEA Health Benefits Department / Joint Committee on Health Benefits

1 Lear Jet Lane, Suite #4
Latham, NY 12210

Phone: 518-785-4774
Toll-Free: 800-286-5242
Fax: 518-785-4974 

CSEA/NYS Partnership for Education & Training

Corporate Plaza East
240 Washington Avenue Extension
Albany, NY 12203

Phone: 518-486-7814
Toll-Free: 800-253-4332
Fax: 518-473-0056

Online at:


The CSEA Work Institute

1 Lear Jet Lane, Suite #5
Latham, NY 12110

Phone: 518-782-4429
Toll-Free: 866-478-5548
Fax: 518-782-1500


Pearl Insurance

CSEA Group Insurance Program Administrator
13 Airline Drive
Albany, NY 12205

Phone: 518-640-8100
Toll-Free: 877-847-2732
Fax: 518-640-8105

Online at:

CSEA Workers' Compensation Program - Fine, Olin & Anderman

Phone: 212-267-1650