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Health Benefits Department

The CSEA Health Benefits Department coordinates and oversees all of the union’s negotiated health benefits. The primary goal of the department is to enhance and expand health benefits while containing costs to employers and our members. In addition, the department works to educate our membership in the efficient use of their health care benefits.

The Health Benefits Department acts as a resource for all divisions of CSEA (State, Local Government and Private Sector) by providing direct assistance and support to region and headquarters staff, local and unit officers, and the rank & file membership.

The CSEA-NYS Joint Committee on Health Benefits, pursuant to Article 9 of the State Contract, is primarily responsible for the oversight and administration of the New York State Health Insurance Program (NYSHIP). The NYSHIP program includes the Empire Plan and Health Maintenance Organizations located throughout the State of New York.

Health Benefits Department Staff

Joint Committee on Health Benefits (State) Staff:
Deputy Director: Dawn Dugan
Health Benefits Specialist: James Carroll
Health Benefits Communications Associate: Suzanne Carter

Local Government and Private Sector Staff:
Deputy Director: Scott Futia
Health Benefits Specialists: Chuck Guild, Phil Lupe and Matt Patrizio

The CSEA Health Benefits Department can be reached at 518-785-4774 or 1-800-286-5242(JCHB) or by email at

NYSHIP Online Guidelines for Web Navigation

Visit NYSHIP online
PLEASE NOTE: This link brings you to New York State’s NYSHIP Online website. NYSHIP Online contains health plan information for State and Local Government active enrollees. Since the site uses cookies to bring you targeted information regarding your health benefits, you will need to select your group and health insurance plan when prompted. Because of cookies, the site will remember your group for future visits.

Empire Plan General Information Book
NYSHIP Claims and Administrative Forms

Local Government and Private Sector CSEA Members

Work for a local government agency or private sector employer?

CSEA Employee Benefit Fund

The CSEA Employee Benefit Fund administers dental, vision and other benefits to CSEA members working in state government, Unified Court System, and some local government bargaining units.

New York State Retirees

Retired from New York State?